Terms and Conditions

Studio Mavu - Terms and Conditions 

Acceptance of Terms

By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. 

Ordering and Payment

By placing an order on our website, you agree to pay the total price for the products ordered, including any applicable shipping fees and taxes. Payment can be made via the secured methods available on our checkout page. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site.

Shipping and Return policy

Please refer to our Shipping and Return Policy.

Product Information

We at Studio Mavu strive to provide complete and accurate product information, including descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

Intellectual Property

All content, including but not limited to text, images, graphics, logos, and software, on the Studio Mavu website is the property of Studio Manu and is protected by Belgian and international copyright laws. You may not reproduce, distribute, modify, or otherwise use any content from our website without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Studio Mavu will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the products purchased from us.

Privacy Policy

Please refer to our Privacy Policy

Changes to Terms and Conditions

Studio Mavu reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes to these Terms and Conditions constitutes acceptance of those changes.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Belgium without regard to its conflict of law principles. Any disputes arising out of or related to these Terms and Conditions shall be resolved exclusively in the courts of Belgium.

Contact 

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@studiomavu.com.

 

Kind regards, 

Studio Mavu

Orders

Shipping time

You can expect your order within 3 to 7 business days, depending on your location and legal holidays. We ship on Monday, Wednesday and Saturday. 

Shipping costs

Shipping costs are at the buyer's expense. The rate will depend on the weight, dimensions and destination of your order. The shipping costs are always displayed at checkout before you finalize your purchase.

We are not responsible for any customs and taxes applied to your order.

Please check in advance how much customs duty and other taxes will be charged in your country before you make an order.

All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).Import duties, taxes, or other additional fees will be charged by your local customs. 

Returns

We offer the legal return option of 14 days. This means that you have the right to return your order within 14 days of receiving it, provided that the products are in their original condition and unused. The costs for return shipping are at your own expense, unless the product has been delivered incorrectly.

Authenticity

Is my item authentic

At Studio Mavu we exclusively source our vintage and second hand designer items from Japan. The main reason being that Japan has been on the forefront of the fight against counterfeit goods for years and with this legislation the Japanese market is very secure. 

We exclusively source our products from reputable and reliable vendors with high authenticity standards.

Aside from this we also make use of Entrupy for  authentication and the creation of authenticity certificates.

As we are an Entrupy verified business we do provide a 100% Authenticity guarantee or money back policy. 

Why do you source from Japan

The overall second hand market in Japan is also much more developed than in the west. This provides us with the opportunity to source great quality which we can then propose to our clients at competitive prices.